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Utility Billing FAQs
Will an online scheduled payment stop my water from being shut off?

No, a scheduled payment does not stop services from being shut off if a payment arrangment has not been setup in person or over the phone with one of our utilities clerk. 

Can i arrange a late payment?

Online payment arrangement is not available. You can only arrange a late payment via phone or in person at City Hall. 

Does the city charge a processing fee for payments?

Yes, approved Processing Fees for Online Utility Payments are the following.

3.25% per payment for credit or debit cards
$0.95 per payment for Quick Pay e-checks